A Ballooning Amount Of Balloons
(I work for a florist inside a grocery store. One of our services is blowing up helium balloons. We have over a dozen different colors of latex balloons, as well as about fifty different patterns and sizes of mylar balloons.)
Customer: “I need balloons for a party. Do you do that here?”
Me: *looking at the hundreds of balloons surrounding us* “Yes, we do! What exactly were you looking for?”
Customer: “Balloons. For a party.”
Me: “Okay. I can definitely help with that. How many were you looking for? And what colors?”
Customer: “Baaallooooons.”
Me: “Okay. So, that will be 512 brown latex balloons. Do you want to pay now or at pickup?”
Customer: “What?”
Me: “I need to know how many you want and what color. Otherwise I’ll have to pick, and I’ll choose whatever sells the slowest.”
Customer: “Oh. I’m sorry. They’re for a little girl; I’ll take six each of the two shades of pink and a Peppa Pig mylar balloon.”
Question of the Week
Have you ever served a bad customer who got what they deserved?