A (Baked At Home) Slice Of Justice
I work at a take-and-bake pizza chain. Our store is a Papa [Something], but not Papa John’s. I take a call.
Me: “Hi, thanks for calling Papa [Not John]’s on [Street Name], how may I help you?”
Customer: “Hi, I ordered a vegetarian pizza from you guys last night and you put chicken on it.”
Me: “Oh, sorry for the inconvenience. If you have the receipt and come in and show me proof of purchase, I’ll gladly remake the pizza for you.”
Customer: “Well, I threw the receipt away and we already ate most of the pizza.”
Me: “I can’t give you another pizza without proof of purchase. I can give you some free coupons if you’d like.”
Customer: “Free coupons? That’s all you can do? I have the box right in front of me and I can bring it in to show you that we bought a pizza from you.”
Me: “A box? Papa [Not John]’s doesn’t typically use boxes because we’re a take-and-bake chain.”
Our pizzas are usually carried out in an aluminum dish covered in a clear wrap.
Customer: “Oh… I meant… the… uh… s***.” *Click.*
Shockingly she did not come in.
Related:
A Hot Slice Of Justice, Part 10
A Hot Slice Of Justice, Part 9
A Hot Slice Of Justice, Part 8
A Hot Slice Of Justice, Part 7
A Hot Slice Of Justice, Part 6
Question of the Week
Have you ever served a bad customer who got what they deserved?