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A Bag By Any Other Name…

, , , , , | Working | December 8, 2022

I used a fast food bakery’s app to order soup for my mother and a salad for me. I walked into the bakery, saw a bag with my name, checked the list on the bag, and took it to my mother’s house. We sat down and opened the bag and pulled out a mac and cheese and two steak sandwiches.

After checking the tag again and seeing my name and my order, I decided I should call and let them know what happened as there would be an upset customer who paid more than I did and got less food.

Employee: “Hello, [Bakery], how may I help you?”

Me: “Hi. This is [My Name]. I wanted to let you know that I got the wrong order. It had my name and my order listed on it, but it’s two steak sandwiches and a mac and cheese.”

Employee: “You must have picked up the wrong bag.”

Me: “No, it has my name on it and my order.”

Employee: “I have been filling orders for six years. I know what I’m doing. You picked up the wrong bag.”

Doubting myself, I check the paper again.

Me: “No, I’m looking at the paper and it has my name and my order on it, but it was someone else’s order.”

Employee: “You must have picked up the wrong bag.”

Me: “I picked up the bag with my name on it.”

Employee: *Sighing* “Well, I suppose I’m going to get another call.”

Me: “Yes, I just wanted to let you know.”

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