A Bad Sign(ature)
In the late 1990s to early 2000s, I was a tech at a small computer store. A woman brought in her malfunctioning computer and paid a rush charge to have it looked at right away. While I was checking her machine in, she was going on and on about being an attorney and needing the computer fixed quickly to be able to serve her clients. I handed her our standard disclaimer about data loss, etc., and asked her to sign.
Before I could finish explaining what it was, she grabbed my pen, signed the form without looking at it, and walked off.
I made note of her name in case I ever needed an attorney, so I could remember not to use her.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.