A Bad Response To The First Response
Craft Store | Working
| December 13, 2014
(I am talking to some customers while wearing my fire department sweatshirt. It’s not uniform compliant but it is a VERY cold winter.)
Customer: “Are you a firefighter?”
Me: “No, I’m—”
Coworker: *interrupting* “No, she’s the EMT who waits outside for the firefighters who were stupid enough to run into a burning building!”
Customers & Me: *shocked faces*
(After the customers left I gave my coworker a ‘corrective interview’ about how first responders risk their lives to save others and should be shown the proper respect!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
