A Bad Frame Of Mind

(I work in a frame shop for a large craft store chain. I take a phone call.)

Caller: “Yes, do you have black frames?”

Me: “Yes.”

Caller: “How much are they?”

Me: “Well, it depends on the size, style, etc.”

Caller: “Okay, can you tell me what each of them costs?”

Me: “Ma’am, there are at least 75 different black frames; you really are going to have to come in and look for yourself.”

Caller: “Well, I’m not going to come in unless I have some idea how much they cost.”

Me: “Anywhere between $1 and $70.”

(The caller hangs up. Later that same day, the caller comes in. I recognize her voice.)

Caller: “Excuse me; can you tell me where your frames are?”

Me: “This whole section over here.”

Customer: “I see you have this frame in a 16 x 20, but I need it in a 20 x 16.”

(I take the frame from her and turn it on its side.)

Customer: *huffs* “Well, they should put on the package that you can turn it either way!” *storms off*

Coworker: “Dude, seriously?”