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A Bad Case Of The Mondays

| Right | October 6, 2013

(I’m working the reception at a physiotherapist’s office. A patient enters. She’s looking a little stressed.)

Patient: “Hi, I’ve got a prescription at [time].”

Me: “Uh… a prescription?”

Patient: *shakes her head* “No, I meant… an appointment. An appointment at uh… ten to… quarter… Mr. [Name], no… [Other Name]… oh for crying out loud!”

(She stops abruptly, turns around and walks out. I sit there a little stunned. Then the door opens and she comes back in.)

Patient: “Good morning. I’ve got an appointment to see Mr. [Name] at [time].”

Me: “Ah yes, there you are. Just go take a sheep—”

(I stop, embarrassed. The patient smiles.)

Patient: “Monday mornings, right?”

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What is the absolute most stupid thing you’ve heard a customer say?

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