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A Bad (Bar)Code Of Conduct

, , , , | Working | September 12, 2018

(I have a coworker that was hired a year after I was, but she is twice my age. That makes a difference with some people more than experience with the actual job. She also has a tendency to never admit when she is wrong, constantly chats with customers — by “chats” I mean she talks with them for over an hour while other people do her job for her — and simply believes she’s always right. It is a very busy day, and I am constantly helping out at the register, ringing up customers, answering questions, or helping to bag items, all in the interest of getting people checked out as quickly as possible. Some of our items are so small that we can’t put a barcode on them. When that is the case, we usually print a barcode either on a sheet of paper by the register, or on the counter at the register so we can quickly scan it and go on our way. I notice that my coworker is looking at the paper for something to scan.)

Me: “Hey, [Coworker], what are you looking for?”

(She doesn’t say anything, and she is hard of hearing, so I think maybe she doesn’t hear me.)

Me: “What are you looking for? I might know where it is.”

Coworker: *glares at me* “I know what I’m doing! I don’t need your help! You don’t need to hover; you’re making me flustered.”

(While she is yelling, I glance over at the customer and see what they have; it is a simple ID holder that you can fix to a lanyard. I know where that barcode is on the counter, and I also know it’s not on the sheet she’s holding.)

Me: “[Coworker]…”

(But she’s not done.)

Coworker: “I’ve worked here 30 hours a week for the past three years; I know how to find things. I worked at the 50%-off sale for eight hours. I know what I’m doing.”

(At that massive sale a year ago, I worked the exact same number of hours she did. Anyway, [Coworker] scans a barcode on the sheet of paper, but it’s obviously the wrong one, as she’s ringing up the item as $7 when it’s really 50 cents.)

Coworker: “That’s wrong.”

Me: *points down to the correct barcode* “Because that’s the right one.”

Coworker: “I’ve never seen that! How long has that been there?”

Me: “Only about five years, but hey, you said you’ve been here three years; clearly you know everything.”

(We didn’t speak the rest of the day, and I didn’t help her out at the register at all. I figured if she was so determined to yell at me for help then she could just drown on her own.)

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