A Backwards Understanding Of Technology
Me: “Hi, thank you for calling [Company]. How can I help you today?”
Caller: “Are you a real person?”
Me: “Yes, sir, I am.”
Caller: “Really?”
Me: “Yes, sir.”
Caller: “How do I know you’re not just programmed to respond like that?”
Me: “Well, sir, I guess you’ll just have to take my word on it.”
Caller: “No, that’s no good. Tell ya what. Tell me the name of the current Prime Minister, but say it backwards.”
Me: “Harper, Stephen.”
Caller: “I’m still not sure I’m convinced. I think I’ll just go talk to someone at one of your stores. Bye.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.