Kindness Can Make Your Heart Melt
(I’m at an ice cream shop at a busy mall, though the shop is pretty empty.)
Cashier: “That’ll be [price].”
(I hand him my card.)
Cashier: “I’m sorry, but we only take cash.”
Me: “Oh, I’m sorry. Could you put my ice cream aside? I’ll run to the ATM outside.”
Cashier: “But then you’ll have soup and not ice cream! Eat, and when you’re done go to the ATM.”
Me: “Are you sure? I can be quick at the ATM!”
Cashier: “No! Enjoy your ice cream! No one likes melted ice cream!”
(I finish my ice cream as quickly as possible and then go to the ATM.)
Cashier: “See? I knew you would come back!”
(Now I go to that shop every time I’m downtown—and I always remember to go to the ATM first!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.