Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

If You Tire On It Gets Better

, , , , , | Hopeless | April 26, 2016

(My fiancé and I bought our car last summer. It’s a 20 year old SUV and the tires are almost completely shot. However, we can’t afford to replace them because not long after we bought it and moved into our new place, my fiancé lost his job. On our way home, the front left tire zippers, thankfully right as I am pulling into the parking lot behind our building, so we have to put the very old spare on it. After that, things just keep popping up that prevent us from being able to afford the tires, like hours getting cut at work, or a sudden bill that has to be paid immediately. We decide that we we’re going to replace them when we get our tax returns this year. This happens when we are coming home from meeting with a caterer we are considering for our wedding (which my parents are helping pay for). He is the one driving and he feels something strange in the car’s pull, so he pulls over and looks at the tires before getting back in the car.)

Fiancé: “We need to stop at the tire shop before going home.”

(We decide to try and see if we can get the tires on credit. We’d stopped at this shop once before, as it was recommended to us by the guy at the Auto Zone, but we didn’t have the money.)

Tire Guy: *is running my fiance’s credit, since we already know that mine isn’t good enough* “Yeah, you were declined… Are you guys sure you don’t have any way to pay? You need them today, and I don’t feel comfortable letting you guys leave with those tires.”

Me: *about to cry* “We don’t have anything; I have about $2 in the bank.”

Fiancé: “And all I have is the money for our rent.” *looks at me* “I don’t know what to do.”

Other Tire Guy: *tapping away at the other computer and looks at the guy helping us* “Wait, what about [Name]’s tires?”

Tire Guy: “That’s true… We could ask him.”

Fiancé: “Wait, what?”

Tire Guy: “One of our coworkers, [Name], just got a new car. When we get new cars, we all usually swap out the tires for better ones. Our boss lets us sell them here if we want to.”

Me: *just stares*

Tire Guy: *goes into the maintenance bay to talk to the other guy, who turns out to be the man who had talked to us the last time we stopped in, and who remembers us. Comes back a couple minutes later* “Okay, so he said he wants to give you guys the tires. No charge.”

Me: *just starts crying*

Fiancé: “Are you serious?”

Tire Guy: “Yep! So we’ll install them and make sure everything’s okay.”

Me: “Can I give him a hug?”

(They installed the tires and picked the best of our four old ones to replace the spare. They also disposed of the old tires for us, including the one that had blown out which was in the back of our car. All at no charge. We still can’t believe this happened. Amazingly, it was the first thing in a number of good things that started happening for us, including his hours at work stabilizing and me getting a promotion and a raise.)

Question of the Week

Have you ever served a bad customer who got what they deserved?

I have a story to share!