Unfiltered Story #99575

I work in a call center for a large company, handling specific cases, so the clients who call in are usually only mine. I get an incoming call from someone I last spoke to several weeks earlier.

Me: [Company], this is [My Name]

*pause*

Client: Hello?

Me: Hello?

Client: Who is this?

Me: [My Name], with [Company].

Client: Who?

Me: [Company?]

Client: No, who are YOU?

Me: [My Name]. I’m [position] at [company].

Client: This is a business?

Me: Yes, this is [company].

Client: Are you a telemarketer?

Me: No, I only work with existing clients for [Company], or people who have expressed an interest. I don’t cold-call, and I’m not selling anything.

Client: Who are you?

Me: … Ma’am, you called me.

Client: Oh. Wrong number. *hangs up*