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Unfiltered Story #97928

| Unfiltered | October 21, 2017

(Mr partner and I are about to move into a new flat. One of the stores that we will be buying a lot of new homeware from has a deal whereby if you load £24, £48 or £95 onto a gift card they will make it up to £25, £50 or £100 for you. I go into the shop to get us a £100 card for £95 and also to purchase some suitcases. I head over to the till with an unloaded gift card and a set of three matching suitcases nested inside one another.)

Me: “Hi, I just want to load £95 onto this card please and then use the card to pay for these three suitcases”

Cashier: “Wait, there’s three cases there.”

Me: “There is, I’ve just put them inside one another to make them easier to carry.”

Cashier: “Well, how do I know you’re not trying to steal them?”

Me: “I’m sorry?”

Cashier: “How do I know you aren’t trying to steal them, putting them one inside the other?”

Me: *thinking she’s joking* “Well, you know, sadly I have one too few hands not to”

Cashier: “You’re lucky I don’t call security you know. How do I know you aren’t trying to steel them?”

Me: *now pretty angry* “Well your first clue should have been the fact that I told you before you scanned anything and before I’d even passed them up to you that there were three there, which there are!”

Cashier: “Well, I can’t scan them all when they’re like that, can I?” *makes a huge show of opening the first two to scan the codes on the lit of those inside* “Right, £48.”

Me: “And I’d like to load £95 onto this gift card and pay with that please.”

Cashier: “Fine, £143.”

Me: “No, I’d like to pay for the gift card first and then use the gift card to pay for the suitcases.”

Cashier: “You can’t do that!”

Me: “Why not? We just want to take advantage of the £5 extra free.”

Cashier: “Well, it doesn’t work like that. How do I know you aren’t trying to scam us?”

Me: “Let me get this straight, you think I’m trying to scam you by taking advantage of an offer that you have advertised in every one of your stores and online, and that I’m trying to steal some suitcases that I told you I had three of right from the start? You know what, we’re done here. I’d like a manager please.

(At this point a manager come out and asks what is going on, the cashier explains the situation first and the manager turns to look at me, my three suitcases and processes the transaction as I’d asked in the first place and gives me an extra discount for the trouble. The cashier just stood there staring at me in disgust, almost as if I’d grown that third arm or something!)

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