Unfiltered Story #95374

, , | Unfiltered | September 20, 2017

(An older couple walks in, and places their order. I tell them their total and the man hands me a $10.)

Me: “[Change] is your change.”

(I close the drawer and the man scrutinizes his receipt, furrowing his brow at the total.)

Me: “Is something wrong?”

Man: “Yes, you gave me the wrong change.”

Me: “I’m sorry?”

Man: “My total was [total]. I gave you a twenty.”

Me: “You gave me a ten.”

Man: *annoyed* “No, I gave you a twenty, look.” *the man pulls out his wallet to show that he has only one twenty in his wallet* “I had a few twenties.”

Me: “I’ll be right with you.”

(I get my supervisor and explain the situation. The supervisor and I find the manager, who was not happy to be interrupted.)

Manager: “Can I help you?”

Man: “I paid with a twenty and she gave me change for a ten.”

(The manager counts the till, which is taking a while. A customer in line leaves, annoyed at the wait, while I try not to cry at the possibility of such a mistake.)

Manager: “No, there is no extra money in the till.”

Man: “I know I had a twenty!”

Me: “So I didn’t do anything wrong?”

Manager: “No, you’re good.”

Me: “Okay, I didn’t think I had but you scared me.”

(The man left without apologizing.)