Unfiltered Story #94407
(I’m working the reference desk of a small branch library. So small, in fact, that it’s just the one room crammed full with shelves. An older gentleman I have never seen before comes in and approaches me.)
Patron: Hello, I’m looking for some books.
Me: Sure, which ones can I help you find?
Patron: No, I mean in general. Do you have books here?
Me: Umm… (I make a sweeping motion with my hand, indicating the shelves around us, very clearly full of books.) Yes. This is a library. Books are what we have.
Patron: Great! Now I know.
(He immediately exits again and I haven’t seen him since.)
Question of the Week
Have you ever served a bad customer who got what they deserved?