Unfiltered Story #93334
(I live in a city in the UK notorious for only having one Internet/phone provider. This Internet provider will let other company’s use their lines but only if they pay them a very high line rental, which the other companies won’t do. I’ve been getting a lot of cold callers, trying to get me to change provider. I normally just hang up but this time I decided to see where it went.)
Me: “Hello?”
Caller: “Hello, am I speaking to Mrs. Brown?”
Me: “I’m sorry; they’re not known at this number.”
Caller: “I am calling [my phone number].”
Me: “You are, but they’re not known at this number.”
Caller: “Are you the one responsible for the telephone bill?”
Me: “I am.”
Caller: “I am calling because I can offer you a great deal on your home telephone.”
Me: “No you can’t, mate. I’m in [city].”
Caller: “Oh, you’re in [city] right now?”
Me: “I am.”
Caller: “So you’re with [internet/phone provider]?”
Me: “Yup!”
Caller: “Oh, I’m sorry then. I can’t offer you a deal on your home phone.”
(They didn’t call back again and I hope the guy told his higher ups not to call anyone with our area code as they can’t sell to us.)
Question of the Week
Have you ever served a bad customer who got what they deserved?