Unfiltered Story #91939
(I work at a small store that’s part of a local nonprofit that provides services to the blind and visually impaired. All the items we sell in the store are aids for the visually impaired. We have a fairly large stock of white/red canes for the blind and there are actually a lot of traits that will affect the price of a cane: length, material, number of folds, type of cane tip, brand, cane style, etc. I get a lot of weird calls, but this one is my favorite.)
Me: “Thank you for calling [Our Nonprofit] Store, how can I help you?”
Customer: (it sounds like she’s standing on the side of a highway and she is yelling) “HOW MUCH ARE YOUR CANES?”
Me: “Well, that depends. We carry a wide variety of canes. Are you looking for a graphite or an alu–”
Customer: “CANES!”
Me: “Yes, what materi–”
Customer: “CANES FOR BLIND PEOPLE.”
Me: *realizing this is going nowhere* “They’re $25. Thanks.” *hangs up*
(In reality, a cane could cost anywhere from $15 to $65, depending on what you want.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
