Unfiltered Story #90899
(I work at a popular fast food chain with a two lane drive thru. It has been a slow day for the drive thru but there was a rush inside. The manager handling the other lane passes me her headset so I could do both lanes [which is no problem for me] about an hour later it starts to get a little busy. I still handle both lanes without a problem and this bit of playful banter occurred as the last person in the short rush was pulling up to my window.)
GM: Hey, need any help?
Me: Seriously? You are asking me this after the rush?
GM: You seemed to be doing fine. (holding another headset) I was about to help but the headset was broken
Me: Sure you were… it’s too late now, drive thru is about empty.
GM: Sorry, you just do such a good job we forgot
Me: As usual always forgotten back here.
GM: Sorry, thought I would offer now (he turns to head back up front)
Me: (as I was turning back to the window laughing a little) You are a brat, I swear I’m gonna hurt you
(customer only catches that last part)
Customer: What? Your gonna hurt me?
Me: No.. No.. I wasn’t talking to you.
Customer: (laughing a little) Oh good, I thought you were threatening me
Me: No… I was just threatening the General Manager.
(I had no problem with the manager or doing both lanes. We all joke around and are all on good terms. I love just about everyone I work with.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.