Unfiltered Story #67539
Unfiltered
| May 23, 2017
(Note: Our store’s chip reader doesn’t accept American Express, so we have to check ID and swipe the cards. Also, store policy is that cards must be signed.)
Customer: “Amex, please.”
Me: “Sure! I just need to see your ID.”
(I notice as I compare the two that the card isn’t signed.)
Me: “And would you mind just signing your card please?”
Customer: “NO. I don’t sign cards. I’ll give you any kind of ID you want, but I’m not signing it.”
(He then yanks out another piece of ID – his signed Visa! Eventually, since he adamantly refused to sign the card, his wife wound up paying for it all.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
