Unfiltered Story #67536
(The store is pretty empty and a family walks in. There are a couple of kids who quietly sit down, but the two-year old is running in circles around the store. She keeps bumping into things).
Me: *to the father* Oh, we have a high chair for you to use for your child.
Father: No, it’s okay. We’ve still got a ways to go in the car so we’re letting her burn some energy here!
Me: Okay then… *knowing that the child is going to hurt herself*
(The child then runs behind the counter three times, with each time the father running back to grab her. This is a health and safety issue, and the father refuses to stop the child, so I block off the entry way.)
Supervisor: Hey (ME), could you mop the floors please?
Me: I can, but this father won’t stop his two year old from running around, and she’d hurt herself on the wet floors.
Supervisor: Oh, okay. Just mop them when they leave.
(The family stuck around for twenty minutes, with the child running around the entire time, even bumping into other customers. Eventually the child takes a hard fall, splitting her head open. I offer the family ice and supplies from our first aid kit, but they refuse and let the child bleed into a napkin.)
Question of the Week
Have you ever served a bad customer who got what they deserved?