Unfiltered Story #67533
(I am 11yrs old and my mum is re-charging her bus/train card. I looked and observed the steps on the screen. Just before we leave, I see a lady next to us who is doing the wrong steps, so I decided to help her)
Me: Oh, wait, no, type the PIN, then swipe the card. (I point to the instructions clearly on the screen)
Lady: Stop, I’m smarter than you, you’re just a kid.
Me: No, I’m showing y-
Lady: I said STOP! I’m an ADULT, we’re SMARTER than you kids.
Me: Just because I’m a kid doesn’t mean I’m DUMB. Look on the screen! (explains instructions again and points to the screen)
Lady: SECURITY!!!
(Train line security man rushes over)
Security man: How can I help?
Lady: Can you show me how to complete this? (Gives me a stare)
Security man: No problem.
(Explains exactly what I said before, even pointing to the screen)
Security man: Is there anything else you need assistance with?
(Silence for about 2 minutes, then she quickly finishes re-charging the card and quietly walks off. Don’t under estimate what looks say, it’s really the brain that counts. ;) )
Question of the Week
Have you ever served a bad customer who got what they deserved?