Unfiltered Story #67507
A customer came into my area so I approached her:
Me: Can I help you find anything?
Customer: Yeah, a bathroom.
Me: Sorry, we don’t have a public bathroom (a notice to this effect is posted on both entrance doors).
Customer: What if I buy something?
Me: Sorry, we still don’t have a public bathroom.
Customer: (angrily) Well then, I’m not going to buy anything then! (storms out of my area)
I wait about a minute then go up to the front of the store and ask a co-worker if they’d encountered the customer. Sure enough, the customer had done the same thing to my co-worker. About 15 seconds later the customer re-appeared right in front of the store entrance:
Customer (yelling loud enough for everyone in the store to hear): This place has bathrooms for the employees but they won’t let a handicapped woman use them! I’m never coming here again! (Then she storms out the door. My co-worker says very politely, “Thank you, have a nice day” as she does so.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.