Unfiltered Story #67481

Unfiltered | March 27, 2017

(I work for a small company as a customer service representative. You can place orders over the phone. A customer called and left three messages with various mobile numbers and a message to call her back to place an order. I call every number leaving a voice mail each time. Today, the customer calls in:)

Customer: “I called three days ago and nobody rang me back!”

Me: *recognising voice* “Um… okay, can I just double check the name?”

(Customer gives name.)

Me: “Oh yes I’m sorry; I did try and call and left several messages on the numbers you gave us! Did you receive none of them?”

Customer: “Hmph! I didn’t know my number that day! Stop being smart with me and take my order!”