Unfiltered Story #67422
(I work for a mail order pharmacy)
Customer: I just got medication, but now I need to return it (We don’t take medication back in less we made an error)
Me: why are you
you wanting to return it
Customers: My friend died and takes same medication so just took her left over, so I don’t need any
Me: we not able to return the medications, also it not adviced that you take someone elses medication but if your going too can just keep it till you need more
Customers: I am not keeping this medication, starts yelling and it will go bad before I can take it all
Me: how much medication did you obtain frm your friend
Customer: about 3 days worth
(When i told her she would run out before we could reship it , she requested a supervisor)
Question of the Week
Have you ever served a bad customer who got what they deserved?