Unfiltered Story #67384

Unfiltered | December 10, 2016

I work at a family owned small town tanning salon. We use to be open tell 9pm but during the winter to save money we close at 8pm. Since it takes our system about 5 minutes to close down all the people I work with will close about 5 minutes early plus our manager doesn’t want costumers in there past close. It’s 7:57 now.

Two customers come up to the door.

Customer 1: she’s looking in through the door.

Me: I go to unlock and explain to them both my managers policy and our system. But I tell them that since they didn’t know that we changed the time that I’ll let them come tan.

So the march in and they take the longest beds and spray tan afterwords. So I’m there until almost 10 pm that night. Then the very next night I’m working again and these two girls come back at the same time. I tell them that I can not let them in because they now when we close and I explained to them the night before. Then they come again the next night at the same time and I tell them the same thing.

Customer two: why the f*** would you not change the sign on the door then.

Me: that’s the managers job and she hasn’t had time to do that plus this is not permanent.

Customer 2: well you need to tell your manager to fix it.

Me: (very nicely) tell her I will let the manager know.

That night I get a text from my manager and a picture of a post of what the two girls but on Facebook.

“Why would we go to (Sunkissed) when they have such shitty service we came 10 minutes before close and the bitch that was working there wouldn’t let us come in and tan don’t go tanning there they have such shitty customer service” I almost got fired because if them until I explained to my manager what happened. Then she chewed them out. And told them that they are not welcome at the store any longer.