Unfiltered Story #67324
(I am answering phones one night when I get this call…)
Customer: Do you have any wine fridges?
Me: I believe so. Let me put you on hold an I will see if someone can have a look for you.
(No one answers, so I look it up myself in the computer.)
Me: I’m sorry for the wait, ma’am! It looks like we do have two different fridges. The prices are $xxx.xx and $xxx.xx and they each hold twelve bottles of wine.
Customer: Only twelve?!
(And she hung up right there. No thank you, no complaint other than that exclamation.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.