Unfiltered Story #67243

Michigan, USA | Unfiltered | July 18, 2016

I work at a small town newspaper, and one of my duties is answering the phone. We have a lot of people call for information, renewing subscriptions, etc.

Me: Good morning, [newspaper name].

Caller: Hi, I was in a couple of days ago and am calling about my prescription.

(At this point I think nothing of his wording, since a lot of customers accidentally say ‘prescription’ instead of ‘subscription.’ I no longer bother to correct them.)

Me: Yes, sir. I can help you with that.

Caller: Well, I picked up my prescription the other day, but it has different numbers.

Me: I’m sorry? Which numbers?

Caller: On [indecipherable].

Me: I’m sorry, sir, I’m not sure what you’re talking about.

Caller: (sounding frustrated) On [drug name]. I was just in there two days ago! The numbers on the pills are different.

Me: Oh! Sir, this is [newspaper]. We aren’t a pharmacy.

Caller: [Newspaper]?

Me: That’s right.

Caller: Oh. I thought I was calling [pharmacy]. Well no wonder you were confused!

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