Unfiltered Story #67243
I work at a small town newspaper, and one of my duties is answering the phone. We have a lot of people call for information, renewing subscriptions, etc.
Me: Good morning, [newspaper name].
Caller: Hi, I was in a couple of days ago and am calling about my prescription.
(At this point I think nothing of his wording, since a lot of customers accidentally say ‘prescription’ instead of ‘subscription.’ I no longer bother to correct them.)
Me: Yes, sir. I can help you with that.
Caller: Well, I picked up my prescription the other day, but it has different numbers.
Me: I’m sorry? Which numbers?
Caller: On [indecipherable].
Me: I’m sorry, sir, I’m not sure what you’re talking about.
Caller: (sounding frustrated) On [drug name]. I was just in there two days ago! The numbers on the pills are different.
Me: Oh! Sir, this is [newspaper]. We aren’t a pharmacy.
Caller: [Newspaper]?
Me: That’s right.
Caller: Oh. I thought I was calling [pharmacy]. Well no wonder you were confused!
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?