Unfiltered Story #67135

Oak Park | Unfiltered | March 23, 2016

(A customer walks up to my register with eight small and light items in her arms)

Me: Paper or plastic, ma’am?

Customer: I have my backpack.

(I ring her up and she pays and goes to pack her groceries in her backpack. Another three other customers come up and I ring and bag them up as she puts her items in her bag)

Customer: I need these [groceries] in a paper bag.

Me: That costs twelve cents.

Customer: And I need it quadrupled.

Me: … All your items will fit in one paper bag. They come doubled.

(She proceeds to bag everything by herself and then puts the paper bag in her backpack)

Customer: This is too heavy. I want to return this… And this… And this…

(She proceeds to pull five of the eight items out of her bag)

Me: um…

(At this point my manager notices that this customer has been here a while and comes over to help. Instead of giving her cash for the things she wants to return, he decides to void the entire transaction)

Customer: Wait, what did you do?

Manager: I made it so everything you purchased has been voided.

Customer: But what did I buy?

Manager: Nothing.

Customer: …

Manager: What did you want to purchase?

Customer: I don’t know! What did I buy? This is too confusing!

(She leaves, muttering curses)

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