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Unfiltered Story #67106

Unfiltered | February 24, 2016

(Some examples of questions we’ve had this week)

Customer: Can you tell me if the one on Amazon is the right edition?

Me: No. We can’t guarantee that another company’s product is the right one for your class.

Customer (over the phone): Can you give me the ISBN for this book?

Me: I’m sorry, we’re not allowed to give that information out.

Customer: Can you tell me what the cover of this book looks like? (It’s a book *set*, not an individual book anyway.)

Me: I’m sorry I don’t know what it looks like.

Customer: Well your prices are overrated. I can buy them all online for cheaper.

Me: Ok. (walks away)

Manager: [My name]: you’re a lot nicer to them then I’d be!

Question of the Week

Have you ever met a customer who thought the world revolved around them?

I have a story to share!