Unfiltered Story #67091

Unfiltered | February 9, 2016

I work for a company’s internal tech support. I am on the phone with one of our employees, and I have just determined that the issue needs to be resolved by one of our Level 2 hardware techs.

Me: Alright [employee] I’m going to put in a case to our Level 2 hardware group and they will give you a call back.

Employee: OK, thanks.

Me: No problem, have a great day.

Employee: Oh, which hardware store will be calling me?

Me: (trying not to laugh) It won’t be a hardware store, it’s going to be one of our company’s hardware techs.

Employee: Oh. Thanks.

My coworkers got quite a kick out of that story. I’m still not sure how he thought Home Depot would fix his computer!