Unfiltered Story #67061
(I’m working on Cash #1, which is also where the lottery tickets are sold at a separate counter. I’m getting a lineup on the grocery side since the lottery machine does not seem to be scanning the instant scratch ticket. Finally I give the customer back her ticket to try somewhere else. The people in the grocery line are none to pleased and I apologize. I ring up the next customer.)
Man: The clementines are supposed to be 2 for $3.
Me: Okay, I’ll call someone and check.
(I call someone in produce who replies quickly and tells me that the clementines are indeed 2 for $3. Due to the Scanning Code of Practice our store follows, the customer recieves the item for free since it has scanned wrong. I ring up the other customers in my line and it quiets down, when i see a woman who i recognize was behind the man who bought the clementines with a smirk on her face.)
Woman: I’d like to buy these please.
(Since I already know that they’re scanning wrong, I’m allowed to manually change the price. I know she is just dong this to try and get something for free. So I ring up the clementines,)
Me: That’ll be $1.50
Woman: How do you know?
Me: I called someone earlier and confirmed the price.
(The woman gives me a look of disgust)
Woman: I changed my mind. I don’t want these. I just thought I’d try since I was waiting in line so long.
(I take the clementines and put them aside. My supervisor comes in and I start talking about what just happened, Suddenly the woman comes back to my cash).
Woman: I’ll take them.
(I ring the clementines through and she pays and leaves. Yet a few minutes later she’s back)
Woman: You know, some of these aren’t really good and I wanted to give these as a gift. I want to return them.
(I sigh and my supervisor does a refund for her and she leaves).
Supervisor: If she comes back and buys another case, I’m calling a manager.