Unfiltered Story #67050

Unfiltered | December 30, 2015

(I work in the copy department of a retail store. We can create a pretty wide range of projects, but some things we are just not well equipped for)

Customer: Miss, I wanna ask you about how you would put my pictures into a book.

Me: Umm… well what exactly do you mean by that?

Customer: You know! Make them like a book!

Me: … Like a photo album?

Customer: No! Like a book!

Me: So… you want us to put your photos on pages with text?

Customer: No! No text! I want them to be like a book!

Me: Do you…. want us to copy them and bind them into a book?

Customer: No! I don’t want them to look like copies, I want them to look like a book!

(after much back and forth and the use of one of our promo books as an example, I finally realize that what she wants is to have her photos professionally arranged and retouched into a personalized, printed photo album, with all of the photos enhanced to appear to be of professional publishing quality, ‘like a book’)

Me: How many photos do you want to do this with?

Her: I have over a hundred!

Me: Yeah… that would probably cost you in the hundreds of dollars range here, if not more.

Her: Well SOMEONE must be able to it!

Me: That’s true, but not here, not at the price you want.

(She then made me call over a manager because she refused to believe me, and my poor manager had to go over the whole thing a second time!)

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