Unfiltered Story #67010

(I work at a small independent theater with a name very close to a national chain. The customer I am helping has been quite pleasant so far. He is also African-American.)

Me: All right sir, that will be (amount).

Customer: Ok, I have this gift card I’d like to use. (Hands me a card from the chain.)

Me: Oh, I’m sorry, this is actually from (competitor).

Customer: So?

Me: We’re not affiliated with them. I’m sorry, but I can’t accept this.

Customer: YOU F***ING B****!!! I WANT TO USE MY GIFT CARD!! I’M THE CUSTOMER, YOU HAVE TO DO WHAT I SAY!!

Me: Sir, there’s no possible way that I can make our system accept-

Customer: IT’S BECAUSE I’M BLACK, ISN’T IT?

Me: Not at-

Customer: WELL F*** YOU TOO B****!!

(He then throws the gift card in my face and storms out, shouting profanities about how it’s “because I’m black.)