You’re One Sharp Cookie
(I’m at a grocery store shopping and almost the whole time I am there can hear what sounds like kids yelling pretty loudly. It actually sounds like they are riding a roller coaster with the noises they were making. I round the corner to look at frozen pizza and find the source of the noise is two young girls, probably three and five years old, sitting in a cart just making a ton of noise while their parents look at pizzas. Shortly after I come down the aisle, a bakery worker comes out of the side of the bakery and right up to the parents.)
Employee: *with the biggest forced smile and cheery voice ever* “Would your children like some free kid’s cookies? We have M&M, chocolate chip, and sugar.”
Mom: *tunes to kids* “Would you guys like some cookies?”
Kids: *finally quiets down* “YES!”
Mom: “Two M&M’s, please.”
Employee: “I’ll be right back.” *she goes back through the bakery door, and comes out a minute later carrying two cookies and hands them to the kids* “You guys have a nice day.”
Mom: “Thank you.”
(The family moves on and the employee goes to stock the bread racks. When I come around the corner she’s on one side of the racks; I’m on the other.)
Me: “I saw what you did there.”
Employee: *giving me a devilish looking smile and in funny sarcastic voice* “I have noooo idea what you may be taking about.”
Me: “Uh-huh.”
Employee: *with a more genuine smile* “You have a nice day, sir.”
Question of the Week
Have you ever served a bad customer who got what they deserved?