Unfiltered Story #57044
I work in a veterinary hospital as a medical receptionist. Like most veterinary practices, we sell prescription dog and cat foods for specific medical issues. A rep for one of the companies we order from calls the office one morning…
Me: “Thank you for calling [town] Animal Hospital, this is [my name], how can I help you?”
Rep: “Hi this is [Rep name] from [Pet Food Company].”
Me: “Hi, how are you?”
Rep: “Good.”
Me: “…is there something I can do for you today?” *wondering why he didn’t say why he was calling, the reps are usually quick to do that*
Rep: “Someone asked me to call.”
Me: “Who was it?”
Rep: “It was [other receptionist’s name].”
Me: “Ah, she’s away this week. I’m not sure why she asked you to call, do you know?”
Rep: “No.” *long silence*
Me: “Um, well I’m very sorry, but I don’t know what she needed you to call about.”
Rep: “I guess I’ll get better informed and call back. Goodbye.”
(he never did call back…)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?