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Unfiltered Story #56894

Unfiltered | July 25, 2016

(My husband grew up in Colombia. He has lived here in the US for many years and his English is perfect, but obviously his accent remains. He gets a new cell phone number, and numerous phone calls with it – typically debt collectors. We have worked at call centers before, so he usually tries to be nice so they know to look for a different number.)

Husband: “Hello?”

Caller: “Hi, Roberto [last name]?”

Husband: “Sorry, wrong number.”

Caller: *doubting tone* “You’re not Roberto.”

Husband: “No, I’m not.”

Caller: *sighs* “Okay, good luck with that.” *click*

(My husband was shocked for a moment, how the agent would just assume the accent fitting the name meant my husband was lying about his identity. He finally decided to block the calls from that particular number.)