Unfiltered Story #56709
(I share an office with my colleague, facing each other with a board between. He is constantly getting me to get up and walk around as he can’t be bothered asking a full question)
Colleague: What’s this mean?
Me: “This” is a term used to refer to the subject of a conversation.
(There is silence so I assume it’s not important, get on with other things and go to lunch. When I get back I find him struggling with something and peer around to help)
Me: Oh, that’s a really common error. Just go into this folder and run this bit as Administrator.
Colleague: Are you f***ing kidding me!? I asked about this two hours ago and you gave me some stupid answer!!
Me: *stifling a laugh* It was a stupid answer for a stupid question. You’ve been working on this for two hours?
(Note it’s a pretty basic problem – rudimentary diagnostics would show you a key component is missing)
Colleague: YES! *nonsensical swearing as he applies the fix and calls the customer back* FINALLY got a fix here, sorry ’bout that, take care *slams the phone down*
(He ignored me for weeks, it was the most productive I’d been all year)
Question of the Week
Have you ever served a bad customer who got what they deserved?