Unfiltered Story #56681
(At my radio station, my work space is in the production studio. There’s a quirk on the phone where, after one ring, it’ll automatically pick-up and go to speaker phone. I’m working one day, when the phone rings. Before I can acknowledge the person on the speaker phone, our receptionist brings a client into the studio.)
Receptionist: Yes, this is [client]. He’s here today to voice some new spots.
Me: Excellent! Just come on in and have a seat behind the microphone. Do you have a copy of the script with you?
Client: Uh, I actually thought I’d be working with [co-worker] today, so I e-mailed the script to him before I came here.
Me: No worries. Something tells me that’s him on the speaker phone, to tell me I can get the script from him.
Co-Worker: (from the speaker phone) YES IT IS! AND YES, THAT’S RIGHT!
Client: Holy s**t, you guys are on top of things!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.