Unfiltered Story #414474

Several years ago, the apartment complex i lived in was getting the halfway carpets redone. I don’t know where the complex owners found those carpet people, but I’m not sure they’d worked in an apartment building before.

Disregarding the excessively loud music and shouting (i usually listen to my TV at 15, had to put it at 30), I had two people open my door without knocking. The first had to unlock my door, and I hollered before she could open it. My dog jumped up when I hollered, and started for the door, but I caught him. That’s when she knocked, and she gave me no time to respond before opening the door to tell me she had to do the carpet. I understand that, but courtesy says to let the tenant know before you just open their door.

She ended up taking a phone call, said she’d be back, and then left. I later learned she was the supervisor.

Five minutes later, I was still holding on to my dog. Good thing, too, because someone else opened the door without knocking. I had to ask him to knock before he just opens doors. I don’t know if he was ignoring me intentionally, or if he didn’t realize I was talking to him, but I had to ask him four times. No apology, not even an acknowledgement that he should’ve done it. His only response was “Okay.”

Like two weeks later, we got another letter that said they’d be opening doors again starting the following week. Which was weird to me, because I confronted the woman when I left after the man closed my dog, and she told me they were done and didn’t need to open my door anymore. At that confrontation, she told me that they didn’t need to knock because the office had sent a note that they would be replacing the carpets. I told her yes, we got a note that they would be there that week, but not specific days or times when they would be in which building. She insisted the note was sufficient notice and that knocking was unnecessary.

I sent a bit of a scathing email to the office manager. I’d been discussing the problem with a neighbor, who mentioned they’d also been talking to the office manager, specifically that they’d brought up my problem out of concern for it happening to them. But the office manager responded that she wasn’t aware there had been a problem at my unit. Which was frustrating because when I tried to complain about the carpet people on the community site, it was declined and I was told the project manager would be addressed. But no one told the office manager about it being a problem.

All in all, I’m glad to be out of there. I had loved the complex before those owners took over, lived there once before and gladly returned when I had the money to do so. But I don’t think I’ll be going back.