Unfiltered Story #361659
In the 1980s I transferred into my company’s IT department as a programmer on mainframes (big, old computers, guys!) After a weeks familiarisation I was sent for training, and when I returned two weeks later, I’d forgotten my mainframe login password, so I had to ring (no email then) the Helpdesk for IT (the department I worked in). Here’s the conversation …
Helpdesk “How can I help?”
Me “I’ve been on a training course, and I’ve forgotten my login password.”
Helpdesk “Ill ring you back …”
*10 minutes later*
Helpdesk “Is this is *(Myname)* ?
Me “Yes”
Helpdesk “OK, I’ve reset your password to “Stupid Tw*t” .. He, he, heeee !!”
The guy was good technically, but Customer friendly? Dooohhh !!!






