Unfiltered Story #281192

In Italy, post offices are famous for their inefficiency and to be the slowest of our institutions.
I’m in a queue, there are a lot of people around me, all waiting for their turn. Among us, there’s a woman wearing a hijab who seems nervous.
Unfortunately, her turn arrives while the system is re-starting, which means that the system giving numbers for queue has to be reset in order to start again from 1. Usually, this process takes a minute.
Cashier: please wait while the system starts again
The monitor seems to have some problem showing only 00 (and not 01, the number of the first woman)
Old woman (almost shouting to the woman1): it’s your turn, you have to go!
Woman 1 moves around, more nervous then ever, trying to understand what she has to do
Old woman: it’s YOUR TURN!! (Speaking slower) your – turn! (also indicating first the woman, then the counter)
Me: She said that we have to wait for the system to restart, we’re all here waiting, there’s no need to shout like that!
The woman thanked me with her eyes, and FINALLY it was her turn!