Unfiltered Story #255911
(I answer the telephones at a large emergency room. Earlier story: https://notalwaysright.com/helping-them-make-a-rash-decision/143425/)
Me: “Emergency Department.”
Patient’s family member: “Hi, I’m calling to see how John Smith is doing.”
Me: “Okay, let me check. It looks like Mr. Smith was discharged about an hour ago..”
Patient: “Oh, was he in the ER earlier?”
Question of the Week
Have you ever served a bad customer who got what they deserved?