Unfiltered Story #249107
I work for a call center where we verify member’s information, including email, at the beginning of every call.
Me: “…and may I verify your email address to make sure you receive updates from *my work* in the future?”
Member: “No, thank you.”
Me: “Aww but it’s Doctor Who!”
Member: *laughing* “That’s awesome that you know that!”
Later, after the business of the call is addressed, and we’re ending the call.
Me: “And is there anything else I can help you with today?”
Member: “No, I’m just going to hop in my Tardis and go on my way!”
Me: *laughing now* “Well don’t forget your sonic screwdriver!”
Member: *laughter* “That’s so awesome! Have a great one!”
Question of the Week
Have you ever served a bad customer who got what they deserved?