Unfiltered Story #248543
Customer comes in for an oil change at mainly a tire shop that offers quite a lot of other services including maintenance, wanting an oil change. Complains how long it takes compared to other shops which do strictly oil changes. We tell her tires are close to the end of life. She says she will take it to an actual tire shop because she had her tires inspected 3 months ago while admitting she drives a lot.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.