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Unfiltered Story #240687

, , | Unfiltered | August 2, 2021

(I’m a Front End Clerk at Loblaws — now called Loblaws great food — assigned to making sure the Carts, Handbaskets, empty 18 Litre Water Jugs, and garbage and recycling bins are tended to. Occasionally I am also called over for doing carry-outs. I’ve been at this job for about twelve years, have high functioning autism, and am well known and well regarded by the staff working here. This happens during my first few years working here, and this is during the time when Zellers was still open within the same overall plaza, with another one made across from us on the same side as us along Highway 2. You see, we’ve had people shopping at other stores in the area whom, for whatever reason take carts they’ve been using from other stores over to ours and some customers have taken those to use as their carts for here. This annoys me since they’re not Loblaws carts. One day I find one man with a hearing aid is using a Zellers cart in our store and I approach him. Before this, most customers have been cordial and understanding, and I do mean the majority overall.)

Me (cordially): Excuse me, sir. I just wanted to let you know that that’s not a Loblaws cart.

(The customer looks at me as I’m saying this to him as though I said something insulting, even though I never did.)

Customer (rudely): You got a problem with that?

Me: *trying to stay polite and cordial* I’m just saying, is all.

(Polite or not, that “lovely” gentleman of a customer complained under his breath about this. I don’t remember what he was saying so I didn’t write it; this is a Not Always Right story, after all.)

(Needless to say, internally I was cursing the guy out for his attitude. Seriously, I informed you politely about it and your response was to be rude over it?!)

(I shared this with an older employee I’m friends with years later, though I made sure to censor what I was thinking about the guy. She was surprised by what I was thinking about that one guy, cause normally I am very polite and cordial… and a good heads up that being nice can only go so far. Maybe I was a little rude without meaning to, but as far as I knew at the time when I was dealing with that particular customer I wasn’t.)

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