Unfiltered Story #236048
(Our hotel is near a very large, major city, so a lot of tourists like to go visit it. Like any large cities, it’s hard to navigate unless you know it really well. I always get customers who ask how to get there and what is the best way.)
Me: “The subway or the bus is best.”
Customer: “Not driving? I have a SUV.”
Me: “Driving is very difficult in [City]. Even for me.”
Customer: *fretting* “But I might miss my tour!”
Me: *giving up* “Well then, go ahead and drive.”
Customer: “But you just said the subway or the bus is best!”
Me: *headdesk*
(And so they choose to drive. After their tour, they come back looking frazzled.)
Customer: “Why didn’t you tell me that driving in [City] is difficult!”
Me: *mentally scream* “I DID!”
( Listen or don’t ask for advice!)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?