Unfiltered Story #231151

I’m the customer in this story.

I wanted to order an item from a certain big box retailer that was only available from their online store. You could choose whether to have it delivered to your home or to a brick-and-mortar location where you could then pick it up. I was having some trouble with the website, so I decided to go to the nearby store and see if they could help me.

As soon as I got there, a greeter welcomed me in a very friendly and professional manner, with a pleasant smile.

Me: Oh good, you can probably answer my question!

Greeter: I’ll do my best!

Me : I know that you can pick up web orders here, but can I also place one here, instead of doing it online?

Her expression immediately changed to one of anxiety.

Greeter: Yes, but you won’t be able to pick it up today.

Me (taken aback): Well, obviously. Wait. Do people actually think they can…?

Greeter: (slow nod)

Me: Wow. Okay, yeah, I shouldn’t be surprised.