Unfiltered Story #230279

Me: Thank you for calling [company] service Desk, my name is [Name]. May I have your last name, please?
Caller: Smith
Me: OK, and may I have your first name Sir?
Caller: My what?
Me: Your first name.
Caller: Where can I find that?
Me: Ehm… maybe on your driving license?
Caller: What?
Me: I need your first name.
Caller: I don’t have one.
Me: Maybe your manager can request it?
Caller: What?
Me: OK. How do your colleagues call you?
Caller: Peter.
Me: Perfect. So, your email is [email], company ID is [ID] and office is at [Location]?
Caller: Yes
[The name of caller is not his real name, I just used something as general as his real name was]