Unfiltered Story #226562

I am working email cases where customers are having problems with their bills or accessing their services, and I get an email that a customer cannot access their virtual server. I take a look and lo and behold, they’ve manually stopped the virtual server and are wondering why they can’t access it.

“I’m sorry for that inconvenience, but you can’t access a virtual server or the internet through your virtual server if you stop the server itself. Please start it back up to be able to use it”

“You don’t need to make me feel dumb! god!”

*facepalm*