Unfiltered Story #223693

I work in a big box store, one that sprawls the nation and is considered one of the biggest retailers in the world. As such, many people believe we have all the technology every other big box retailer does. We do not. I cannot look up receipts using a card, and while I do say no every day to this, this one customer just didn’t understand how that would even work at all.

Customer: Hi, I bought this a few weeks ago. I don’t have the receipt, but I have my store credit card.

Me: Sorry, I can’t look it up by card. You used it to pay?

Customer: No, I used cash.

Me: *Head smashing through desk with the force of The Citadel of Ricks*